We are
Scott & Jessica Cameron,
owners of Classic Carpet Care & Restoration
Our commitment is to offer you the best service possible. By our own high standard, we strive to do everything right the first time. But we are only human, so we know from time to time we may make a mistake or miss something. If it happens to you, you will find the true measure of our company by how we handle your concerns. Our guarantee is to make you happy or refund your money. It's that simple.
We are a family-owned company.
ONE-YEAR SPOT AND SPILL WARRANTY
Every Classic Carpet Care & Restoration carpet cleaning job comes with a unique one-year Spot and Spill Warranty. Designed to help you keep your carpet spot free between regular cleaning, our spot and spill warranty gives you access to professional touch-up cleaning at a reduced rate. The service charge is $44.95 and touch-up cleaning is only $10.00 per cleaning area (25 sq. ft.). So for a greatly reduced rate you can take care of spots, spills and high traffic areas as they occur without breaking the bank.
HOW ARE WE DIFFERENT FROM THE "OTHER GUYS"...?
Imagine this scenario: You've decided to hire someone to clean the carpet in your home.. By most standards, this is a simple project to arrange. You search the yellow pages or Google, select a company, and hope you made the right choice by scheduling an appointment with that company.
Then the big day comes. You've adjusted your schedule for the day. You've taken time off from work, or, you've shipped the kids and family pet off to Grandma's. At home, you quickly pick up a bit, move some small furniture pieces, and run the vacuum. You’ve worked fast to prepare, and now finally have time to sit and finish your first cup of coffee.
An hour and half past your scheduled appointment time, your coffee is cold, and you hear a tremendous noise in your yard. You peek outside, only to see a rusty van leaking oil all over your driveway. Reluctantly, you open the door and see "them" standing just outside. They're sloppy, unshaven, they smell bad, and frankly, they are little scary-looking. But you proceed despite your better judgment. Feeling stuck with this decision and trapped, you just want "them" out of your house and this experience over with.
Unfortunately, this kind of scenario unfolds everyday with other carpet care companies. What makes CLASSIC CARPET CARE & RESTORATION so unique? What makes us different? Why do our clients become such cheerleaders for us, and go out of their way to recommend us to their friends and family?
...IT'S BECAUSE OF OUR 5 ABSOLUTE TRUTHS!
The First Truth: Our estimates are complete and priced fairly, they’re always in writing, and will never contain any hidden surprises.
The Second Truth: Both you and your home will be treated with the respect and care you expect and deserve.
The Third Truth: rest assured that although our equipment and products are very powerful, they’re guaranteed safe for your family, your pets and the environment we both share.
The Fourth Truth: We value your time as much as you do. We promise not to take you for granted, and we will call in the event me might be a bit later than expected for your scheduled appointment.
The Fifth Truth: Our technicians will do the job right the first time. Each lead technician is trained by the Institute of Inspection Cleaning and Restoration, otherwise known as the IICRC. You cannot buy these credentials; you must earn them by classroom and field training, and then pass rigorous examinations. Then, and only then, the technicians are trained by the most prestigious governing body in the carpet and upholstery cleaning industry.
We take great pride in our reputation of customer satisfaction and a job done right. Give us a call, and we’ll show you what we mean!
Iron Mountain: (906) 774-4514
Escanaba: (906) 786-4514
